May 27, 2024


Built General Tough

NYC Dept. of Education health screening website goes down on first day of school

FILE – In this Oct. 29, 2020, file photo, student Tai Nguyen, right, works on his laptop as instructor Chaya Baras, left, helps student Kenny Scottborough, 19, navigate an online lesson at West Brooklyn Community High School in New York. (AP Photo/Kathy Willens, File)

NEW YORK — As over a million New York City students head back to school Monday, the Department of Education’s health screening website for staff, students and visitors experienced temporary outages Monday morning.

For many users, the NYD DOE Health Screening website was either not loading at all, loaded partially or very slowly.

As of around 8:45 a.m., it seemed the website was back up and loading as expected.

“All DOE employees, students, families and visitors seeking to enter DOE buildings must complete a health screening before entering DOE facilities,” a advisory on the site reads.

The health screening must be completed each day, with results resetting at midnight each day, according to the city.

“We’ve heard this from some parents and we are addressing technical issues,” a DOE spokesperson told PIX11 earlier in the morning. “The health screening can be administered at the school verbally or on a paper form, if parents find the health screening site isn’t working for them.”

Students and staff are supposed to be able to provide the results of the screening upon entering the building, whether on their phone or a printout.